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Testimonials
Our maintenance requests used to have to be faxed, e-mailed or delivered in person to the ALPS office. Since ALPS began offering online service requests, it has saved us a lot of time and effort. And now with their having a Maintenance Coordinator, there is a lot faster response to our requests and followup on getting things done. WOW! We really appreciate these changes.
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| SW Buda |
When ALPS answered our request to make our rent payments online, they used their new consumer driven technology in Appfolio to allow us to do this. This change was life changing for us in that is reduced the cost of paying our rent and assured us that our rent payment would get to ALPS on time.
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| RP Cedar Park |
| Thanks for the quick turnover on our deposit. We were very pleased with the amount we got back. It was also good to see the old house lease so quickly. I will continue to send people I know your way. It's so nice to do business with people like you! |
| C. & C. W. |
| I appreciate your efforts and your attention to my concerns. It's a pleasure working with you. |
| O.O. |
| I wanted to let you know that I appreciate everything and how good you were about fixing everything as soon as I asked! |
| M.K. |
| "I would like to congratulate your company on having the fastest response time on returning an email inquiry on your property. Rental Homes Plus recently emailed all of our accounts using a disclosed name to see how fast the inquiry’s were being responded and your group got back to the inquiry with in 16 minutes. Nice work. I can see why Austin Landmark Property Services continues to be one of the top property management companies in the Austin, TX." |
| Bob Hansen, Sales Manager, Rental Homes Plus |
| "ALPS has been by far the best rental agency (out of 7 agencies) that we have had for our various rental properties over the years. Your work has been proactive, with excellent communication and done with integrity." |
| H. and M. B, California |
| "I wanted to say thank you for the wonderful job you did managing my house. All of you were always so helpful and kind. If I ever need your services again, I will call. I will tell everyone who asks about finding a house about ALPS." |
| SK, Texas |
| "Usually I contact you folks with a request or a concern, but this time I just want to say how much I appreciate the fine job all of you do -- not only in promptly responding to those issues but also in handling my properties and accounts so professionally month in and month out. The two houses I bought in Austin were my first investment properties. Since then I've acquired others in other cities and have had occasion to work with other property managers. Some are better than others, but you guys are consistently tops in every category. I just wish you could manage for me everywhere!" |
| S.G. California |
| "I am happy with all your support and services that you and the entire ALPS team have provided. Your excellent management services make owners such as me feel that much more at ease under your care." |
| R.T. California |
| We would like to thank Mr. Manning (Maintenance) for his great work he did today. He is a very kind and polite person. Explains everything and left our home with NO mess left behind... |
| R. W. |
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