Our maintenance requests used to have to be faxed, e-mailed or delivered in person to the ALPS office. Since ALPS began offering online service requests, it has saved us a lot of time and effort. And now with their having a Maintenance Coordinator, there is a lot faster response to our requests and followup on getting things done. WOW! We really appreciate these changes.
SW Buda
When ALPS answered our request to make our rent payments online, they used their new consumer driven technology in Appfolio to allow us to do this. This change was life changing for us in that is reduced the cost of paying our rent and assured us that our rent payment would get to ALPS on time.
RP Cedar Park
Thanks for the quick turnover on our deposit. We were very pleased with the amount we got back. It was also good to see the old house lease so quickly. I will continue to send people I know your way. It's so nice to do business with people like you!
C. & C. W.
I appreciate your efforts and your attention to my concerns. It's a pleasure working with you.
O.O.
I wanted to let you know that I appreciate everything and how good you were about fixing everything as soon as I asked!
M.K.
We would like to thank Mr. Manning (Maintenance) for his great work he did today. He is a very kind and polite person. Explains everything and left our home with NO mess left behind...
